3 days on
This is interesting. It is now three days since I made my complaint to the superb Simpson’s restaurant. They have now apparently overcharged me by £13.00. However let us be magnanimous about this. It could be my fault, I could have misheard the credit controller at HSBC. There is the possibility that the head waiter at Simpsons misinterpreted what I said …. maybe he thought that I had been undercharged. Maybe the receptionist at Simpson’s never passed my Saturday morning message onwards – I did ask for my returned receipt. Maybe they had refunded me, and HSBC had made the mistake. Shall I phone again. The alternative is awaiting my HSBC credit card report on the 12th. Yes let us go for that and see how it unfolds. It maybe it is me that makes the apology.
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